OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
35 ratings and 24 comments received in the last 90 days.
24 March 2026
Laura McLean kept me updated throughout the process and I was also able to check on the build of my car through the app
24 February 2026
It was a pleasure dealing with Ryan and Jennifer at Mini Irvine from start to finish. We are now proud owners of a Countryman in British racing green and can't wait for Spring to start our Mini adventures. Thanks to all the staff at Mini Irvine.
28 January 2026
Great service and early delivery
16 January 2026
Laura was outstanding throughout the process of ordering to handing the cat over. I would highly recommend anyone to go to her for their next car.
14 January 2026
Jennifer made the whole process so smooth - very much appreciated
04 January 2026
The car has been in Glasgow for some time now and I am struggling to get an update on delivery to Bristol. As of tomorrow, this is going to start costing me money as I will be without a car. I have chased and emphasised the urgency!
26 March 2026
The issue was diagnosed and quickly rectified
24 March 2026
Service was excellent
16 March 2026
Staff met me on arrival. Very efficient check-in procedure and staff kept me updated with progress of the car. No work required and car returned promptly.
09 March 2026
Always faultless
08 March 2026
Friendly efficient staff
02 March 2026
The job was done well
02 March 2026
Straight forward
01 March 2026
Generally a great service, Alexander Gibbs in particular was very helpful A mark off as the pickup wasn't entirely smooth - no indication on where to go and initially I was brought the wrong package.
17 February 2026
Amazing service start to finish
16 February 2026
Helpful and pleasant service personnel. Work completed as listed. Excellent service.
FIND Arnold Clark Irvine.
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 18:00
- Sun:11:00 - 18:00
Phone
- 01294 440863
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01294 440859
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
24 March 2026
Rebecca was attentive and new her stuff